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Provide Details
Credit Card Application Status Inquire
Please enter your national ID or your passport number
*Note:
1. Please use the Passport number or the National ID leave on your application form.
2. You will be able to inquire the status of your credit card’s application one week after Citibank received your application. You will be able to inquire for application made in the last 60 days only.
3. If you leave other types of identity on the credit card’s application form or would like to inquire the application submitted over 60 days ago, please contact Citiphone Credit Card Officers with 24-hour toll-free hotline at 400-821-1880 (within mainland China). If you are in Hong Kong, Macau, Taiwan, or overseas, please call +8621-3896-9500. We are glad to be of service to you.
1. Please use the Passport number or the National ID leave on your application form.
2. You will be able to inquire the status of your credit card’s application one week after Citibank received your application. You will be able to inquire for application made in the last 60 days only.
3. If you leave other types of identity on the credit card’s application form or would like to inquire the application submitted over 60 days ago, please contact Citiphone Credit Card Officers with 24-hour toll-free hotline at 400-821-1880 (within mainland China). If you are in Hong Kong, Macau, Taiwan, or overseas, please call +8621-3896-9500. We are glad to be of service to you.
