花旗银行(中国)有限公司 关于疫情防控期间北京、上海地区个人房产抵押贷款业务办理时间的调整通知

花旗银行(中国)有限公司 关于疫情防控期间
北京、上海地区个人房产抵押贷款业务办理时间的调整通知

尊敬的花旗银行个人房产抵押贷款客户:

        根据目前上海和北京疫情防控最新要求,我行北京、上海地区网点的营业时间已进行了调整。我行个人房产抵押贷款业务也将根据网点的营业时间进行相应调整。

        因疫情防控网点暂停营业期间,以下个人房产抵押贷款相关业务暂停办理。

        - 贷款提前还款现场申请

        - 贷款合同签署

        - 办理及领取贷款相关文件(包括但不限于贷款相关证明、还款明细账单、贷款注销材料等文件)

        我行将根据疫情防控最新要求及时调整业务办理时间。请您关注花旗银行网上银行或掌上银行获取最新消息。

        为此给您带来的不便,我们深感歉意!感谢您的理解和配合!如需帮助,请致电我行客服热线 95038/400-821-1880。

花旗银行(中国)有限公司
二〇二二年五月十七日

Citibank (China) Co., Ltd.
Notice on Processing Hour Change of Mortgage Loan Business for Shanghai and Beijing

Dear Mortgage Loan Clients,

        In view of the latest development of COVID-19 in Shanghai and Beijing, the business hour for local retail sub-branches/outlets are changed. The processing hour of mortgage loan business for Shanghai and Beijing is also be adjusted accordingly.

        During the closing period, the following mortgage loan related business are temporally suspended for processing.

        - Loan Early Redemption On-site Application

        - Loan Contract Signing

        - Processing and retrieve mortgage loan related documents(including but not limited to loan related certificates, loan repayment statement, loan deregistration related material, etc.)

        We will timely update on business processing status to align with local COVID control policy. Please check the Citibank China Website or Mobile App for new information.

        We apologize for any inconvenience this may cause you! For assistance, please call our customer service hotline at 95038/400-821-1880.

Citibank (China) Co., Ltd.
May 17th, 2022